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Certinia PSA-Sysadmin Exam Syllabus Topics:

Topic	Details
Topic 1	PSA Custom Settings, Configuration Groups, and Metadata: This section covers Lightning Components & Visualforce Pages, how to manage Lightning Pages, use Field Sets to Customize Lightning and or Visualforce Pages, PSA Configuration Groups, Manage Configuration Groups, PSA Custom Settings, Review & Maintain Existing Custom Settings, and creating importing Regions-Practices-Groups.
Topic 2	Schedule Review Delete Scheduled Jobs According to Business Needs; Perform Routine Cleanup, Configuration in 'Actuals Configuration Group' and Set Mode for Calculation, and App Log Maintenance.
Topic 3	User Management: This section covers Security, how to manage User Access by Assigning & Managing, Permission Controls, User Access by Assigning Permission Controls, Workspaces, how to assign Workspaces to New Users, and how to maintain workspaces to Reflect Personas within the organization.
Topic 4	Configuration Management: In this section, the topics covered include General Configuration & UX customization, Customize Page Layouts, configuring Task Time Entry Mode, and creating Report and Dashboard Folders.
Topic 5	Automated Jobs & Scheduled Maintenance: In this section, the focus is on how to schedule Jobs

Certinia PSA System Administrator 2023 Sample Questions (Q38-Q43):

NEW QUESTION # 38
A manager was looking at utilization for a resource for the last two months. The resource was identified as
80% utilized for each month, but the subtotal section showed 160% for the user for that same two month period.
How can the report be fixed to show 80% instead of 160%?

A. Create a Summary Level formula so the subtotal is calculated and not summed
B. Set the "Utilization" setting for Target Utilization Approach to "Weighted"
C. Adjust the Resource's work calendar to 40 hours and refresh the report

Answer: A

Explanation:
* Understanding the Issue
* The report shows80% utilization per monthbut160% over two months.
* This happens becausepercentages are summed instead of averagedin the subtotal.
* Solution: Use a Summary Level Formula (Correct - Option B)
* Step 1:Open theUtilization Reportin Salesforce Reports.
* Step 2:ClickEdit Report.
* Step 3:Add aSummary Level Formulainstead of summing percentages.
* Step 4:Define the formula: Utilization Subtotal=SUM(Billed Hours)SUM(Available Hours) ext
{Utilization Subtotal} = rac{ ext{SUM(Billed Hours)}}{ ext{SUM(Available Hours)}} Utilization Subtotal=SUM(Available Hours)SUM(Billed Hours)
* Step 5:Save and rerun the report to validate the fix.
* Why Not Other Options?
* Option A (Adjusting Work Calendar): The work calendar controls available hours but does not fix subtotal errors.
* Option C (Target Utilization Approach - Weighted): This setting affects calculation logic but does not solve subtotal summation errors.
* PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Page 114.
References:

NEW QUESTION # 39
The consultants in your organization will be entering time against the project task and everyone else will enter time against the project/milestone.
Which of the following correctly identifies the steps you will need to complete?

A. Navigate to Time Card Entry Ul Switch custom setting, click "New" and create a setting for your Consultant profile and then change the 'Task Time Entry Mode" to "Calculated"
B. Navigate to Time Card Entry Ul Global custom setting, click "New" and create a setting for your Consultant profile and then change the 'Task Time Entry Mode" to "Calculated"
C. Navigate to Time Card Entry Ul Personal custom setting, click "New" and create a setting for your Consultant profile and then change the 'Task Time Entry Mode" to "Calculated"

Answer: C

Explanation:
To allow consultants to enter time against theproject task, while everyone else enters time against theproject
/milestone, you need to:
* Go to Setup# Custom Settings.
* LocateTime Card Entry UI Personaland click "New".
* Create a setting specific to the Consultant profile.
* Set the 'Task Time Entry Mode' to "Calculated".
* Save and apply the changes.
* Option B (Time Card Entry UI Switch custom setting)is incorrect because this setting is not used for defining time entry modes.
* Option C (Time Card Entry UI Global custom setting)is incorrect because it applies organization- wide rather than for specific user profiles.
Thus, the correct answer isA.
References:
* FF-PSA-v15-Customer-Overview_1.0

NEW QUESTION # 40
You configured a new Salesforce approval process on the "Timecard" object. What is needed to make a user a Timecard approver in this process?

A. The approver must have Read permissions on the "Timecard" object
B. The approver must be set up as a Delegated Approver for the submitter
C. The approver must be in the same role hierarchy as the submitter

Answer: B

Explanation:
* Understanding Timecard Approval Process
* When a user submits aTimecard, it follows aSalesforce Approval Process.
* The approver can be defined based on aDelegated Approver setting.
* How to Set Up a Timecard Approver
* Step 1:Navigate toSetup > Users.
* Step 2:Select the user who needs an approver.
* Step 3:Scroll to theDelegated Approverfield.
* Step 4:Assign a manager or team lead as theDelegated Approver.
* Step 5:Save and test by submitting aTimecard Approval Request.
* Why Not Other Options?
* Option A:The role hierarchydoes not automatically grant approval rights.
* Option B:Read permissions on the "Timecard" objectdo not make a user an approver.
* PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Page 53.
References:

NEW QUESTION # 41
The Finance Team is interested in limiting the amount for a particular type of expense company-wide.
Of the following, which is the best solution to accomplish this?

A. Set up an Expense Limit that will limit the expense based on the Expense Type on the Resource Record.
B. Set up an Expense Limit that will limit the expense based on the Expense Type on the Expense Limit record at the global region level.
C. Set up an Expense Limit that will limit the expense based on the Expense Type on the RPG record.

Answer: B

NEW QUESTION # 42
Your company wants to regularly update the current Time Period for all Region, Practices, Groups, Projects, and Resources (RPGPR). Which is the best option to meet this requirement?

A. Manually update the Time Period on all RPGPR records
B. Enable the RPGPR Time Period auto update feature in Setup
C. Schedule the RPGPR Maintenance Batch in PSA Administration

Answer: C

Explanation:
* Understanding RPGPR (Region, Practices, Groups, Projects, and Resources) Updates:
* TheCurrent Time Periodin PSA must be updated regularly to ensure accurate reporting and forecasting.
* RPGPR entities are used for structuring project and resource hierarchies, making it essential to maintain updated time periods.
* Options Analysis:
* Option A:"Schedule the RPGPR Maintenance Batch in PSA Administration"#This is the correct answer because theRPGPR Maintenance Batchresets the Current Time Period to the default value (usually "All Time Periods") and ensures all RPGPR records remain synchronized.
* Option B:"Manually update the Time Period on all RPGPR records"#This is inefficient, error- prone, and impractical for large organizations.
* Option C:"Enable the RPGPR Time Period auto-update feature in Setup"#No such direct feature exists in PSA to auto-update the RPGPR Time Period.
* Steps to Schedule RPGPR Maintenance Batch:
* Navigate toPSA Administration.
* Locate theRPGPR Maintenance Batchoption.
* Configure the job to run at a set interval (e.g., daily or weekly).
* Monitor the job execution via Apex Jobs in Salesforce.
References:
* PSA Sys Admin Essentials Student Guide.

NEW QUESTION # 43
......

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